Lance is a Canberra bush dancer and this is Lance's blog. Home page: canberradance.org

Lance is ex-President of the Monaro Folk Society and the older comments are from that period. For information about the MFS and its activities, please see mfs.org.au

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18 July 2013

Moderation Mess Ctd

“Withholding information is the essence of tyranny. Control of the flow of information is the tool of the dictatorship.”
― Bruce Coville

Well we emailed again early this morning, to all the MFS Committee again. We know they have deliberately and unfairly moderated us for their own reasons and caused us abysmal service but this is ridiculous.

We asked "Has anyone rung [the control person] to see if she is ok? Is anyone even reading their emails? What's going on?". No acknowledgement and no response.

So, we emailed again just before 11am, pointing out that it was literally the eleventh hour for the announcement, and asking the question "Does anyone take their responsibility to represent members seriously? What is happening?"

A couple of hours later the message finally went out. Not the item written for MFS Announce but a copy of a similar item from another list. No apology for the delay, but at least someone responded. Our responder advised us that she had phoned [the control person] and the latter's computer was out, but everyone knows about the weekend so it didn't matter. We think we are the best ones to make judgements about our publicity and its timing, and that this could have been an urgent message about a change of venue or cancellation and we would be sending it to the same black hole.

It is the change from our unmoderated status that always worked fine with no incident, to a moderated status that seems to be badly managed with a poor level of service, that is the problem.

Apparently [the control person] is the only person that can control our postings. Our responder suggested that we should have rung [the control person].

I am sure noone would want an angry member phoning them every time they don't do their self-appointed and insulting job, and pointing out the offence caused by her actions. That would be every time and would lead to a heated exchange that wouldn't solve anything. They would just become more entrenched in their reprehensible position. "They just don't get it" I'm afraid.

And how ridiculous if a service that used to work faultlessly involved us (and only us) telephoning for a "by-your-leave" each time we send information to members?


Well it is good that one person took the trouble to find out what the problem was this time, and we appreciate that. I am sure that if they hadn't, then this would have been just be another message in the MFS Announce black hole. But what about the other office bearers and committee members? Do they have any input or engagement in representing members' interests? What is going on?

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